The rapid adoption of mobile technologies integrated with highly individualized human touch is one of the most influential drivers of personalized healthcare. Continuous generation of individual health information by wearables, mobile apps and seamless access to medical data are boosting the demand for self-managed healthcare and wellness. Medical practitioners must stay aligned with evolving trends such as integrated preventive and Chronic Care Management in order to cater to the demands of their customers. Portsmouth, NH, based Oculus Health understands this evolving trend in healthcare industry and provides integrated healthcare personalized solutions to individuals and practitioners. Company’s personalized solutions minimize patient’s visits to the emergency rooms and urgent care centers and integrate preventive health activities with centralized electronic medical record (EMR). Solutions from Oculus Health include Chronic Care Management (CCM), Annual Wellness Visits (AWV), Post-Acute Care (PAC), and Transitional Care Management (TCM).

Sridhar Yerramreddy, CEO, adds, “We empower our patients to be better informed about their health and assist them in keeping healthy in their homes. Our advanced technology solutions provides remote patient monitoring and bridge the gaps in care across the care continuum. In short, we bring smart technology into healthcare with a human touch.” Company’s products monitor patient’s health from medical devices. Their solution prepares checklist for diet, activity, medications, and other vital aspects as prescribed by the doctor. It also fixes appointments and sends reminders for the same. Oculus Health Care Managers even schedule appointments and register them for smart programs like meals on wheels to help patients meet their nutritional needs.

Riding the Evolving Trends in Healthcare

Coming from a family of physicians, Yerramreddy understands the changing dynamics of the healthcare industry.

Patients own their data. They already do. It's theirs. They need easier access to the data + ability to use it better

During his tenure at BroadVision, he realized that many brick-and-mortar businesses were converting into e-commerce and digital businesses. Later, while working with Penn State Milton S. Hershey Medical Center, Pennsylvania, Yerramreddy got a first-hand experience of how medical data is silo’ed and poorly leveraged in engaging patients.

More importantly, he realized that many EMR systems are not able to share the electronic information beyond its own organizational boundaries, and there he saw an opportunity. His intent on integrating various medical data complimented with highly personalized care managers formed the cornerstone of the Oculus Health.

Today, using mobile technologies, Oculus’s products integrate nutrition data, lifestyle, and other vital parameters from smart watches and data apps with EMR system. It does not end here. To improve patient engagement, Oculus has come up with an innovative scheme: every time a patient connects to company’s solutions, or reports medication adherence he or she earns certain loyalty bonus points. Later these points can be converted into experiential rewards such as bouquet, gift coupon etc. The company incentivize patients to participate regularly and consistently on the patient portal with their medical data—a differentiated service, which the company considers its USP.

Solutions Galore

There are several challenges to providing regular care to patients at home. The doctor must establish a patient engagement centre to respond to queries and monitor medical parameters. Oculus Health’s Chronic Care Management (CCM) simplifies by providing smart staffing and highly easy-to-use technology. Yerramreddy adds, “We ask doctors to continue to do what they do the best: taking care of the patients.” The company has a patient engagement center from where it offers 24/7 phone support to ensure that patients get appropriate care when they need it the most. As part of CCM, the company provides personalized healthcare apps, obtains access to the patient’s past data, and integrates them with EMR in a secure way—forming a virtual extension of the doctors in taking care of the patients.

Oculus collects data from various sources and integrate them with data in EMR specialist systems. Using advanced analytics algorithms on collected data, Oculus solutions generate reports that provides right interventions, proactive management of conditions, enhances patient satisfaction, minimizes hospitalization, and improves patient engagement.

Oculus solutions can connect to over 240 fitness apps and devices, including those from Fitbit, Apple watch and Google Fit. It allows the company to monitor patients remotely and identify the pattern where intervention is required. In emergencies, the company steps in to take care of the patient. Solutions are designed to take care of the patients so that they remain healthier and happier, and hold highest level of satisfaction. Oculus also ensures profitability to the healthcare providers.

Patient information is securely kept in a centralized location and is dynamically updated on regular basis based on the patients’ health compliance and caregiver input. The company offers highly individualized care, often known as ‘5 star care experience’.

Chronic Care is company’s flagship service, which ensures that patients stay happier at home. “We proactively work with them to keep them healthier,” says Yerramreddy. The company offers Post-acute care services to help patients in post-surgerical care. For example, the technology enables the patient to just take a picture of the wound and gain insights about healing progress and reduced infections. “Our motive is to prevent bigger medical bills, avoid frequent emergency visits, prevent unplanned hospitalizations, provide utmost patient care and continuous assessment to the patients,” confirms Yerramreddy.

The company believes in empowering its workforce and maintaining a joyful and conducive work culture. Recently, the company has included collaborative features such as video calling and inviting extended care team members into its solutions. Patient app provides checklist on what the patient should be doing in the next couple of days, and offers means of communication with the supporting care team. The aim is to make patients more responsible and aware. In no time, the company has built strong foothold in 36 states, and plans to establish a huge patient engagement centerin Irving, Texas. “We want to make ourselves ubiquitous and assessable to everyone and position as a leading care management provider,” confides Yerramreddy.